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Q. Where are Charming Sapa hotels located?
A. The Charming Sapa Hotel specially locates at #1 Vuon Treo Street Escape to a quiet oasis in the heart of the city, nestling within a shopper’s paradise, restaurants, ATM, Super marekt, Bus station, Sapa market and just a few minutes from Sapa Lake and 5minutes of walking from the hotel to the Churchs centre.

Q. Do Charming Sapa have elevators?
A. No. But no worry for that because our staff escort you carry your luggage up and down

Q. How can I contact the hotel?
A. All inquiries, bookings can be made via http://www.charmingsapahotel.com/en/contact-us.htm

Q. Can I make a hotel booking online?
A. Yes, via our official website at http://www.charmingsapahotel.com/en/contact-us.htm

Q. Should I book the tours that I like in advance?
A. Yes, it is highly recommended, especially in the peak holiday season to secure best places on board, train, in hotel and its affiliates.

Q. How can I secure my advance booking?
A. We requires 50% of the total amount as deposit or 1 room night at least. The balance will be settled upon your arrival. After receiving it, we proceed all the bookings and send you final confirmation sooonest.

Q. How far from the Sapa Lake Center  to the hotel?
A. 50meters from Charming Sapa Hotel. We are in the very center of Sapa’s town.

Q. How much does it cost for the Laocai station transfer service?
A. The hotel offer private airpot pickup service. Please, see the Services pages for quotation.

Q. Is there very much noise in the hotel?
A. All rooms have soundproof windows or double glazed doors creating you a very quiet & relaxing stay and away from main road.

Q. Is every room equipped with a free internet access?
A. Yes, all rooms are covered free Wifi internet access.

Q. Can I leave the luggage at the hotel when I am travelling?
A. Yes, the hotel offer luggage storage service free of charge.

Q. Why should I choose this hotel?
A. Because of its perfect location, hospitility, state-of-art facilities, outstanding service by professional team of staff and management.

Q. Can I take a shower at the hotel before check in and check out?
A. Yes, the hotel offer free hot shower service.

Q. What do you serve if I am a vegetarian?
A. In this case, please advise us before so that we can order a vegetarian menu during your trip in Vietnam. Vietnam is famous for Vegetarian foods, tropical fruits. We are willing to serve at your taste.
Q. Are there any restrictions on photography in Vietnam?
A. Yes. Photography in or near military installations, airports or similar locations is prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.

Q. Can I buy antiques in Vietnam?
A. A qualified yes. However, exporting an artefact with cultural significance requires an official licence. Without a licence, anything old is liable to be confiscated at the airport.

Q. How can I take large items home with me – furniture or paintings, for example?
A. We are also registered for export and import activities. We will give you an ‘at cost’ quotation, and arrange for the items to be properly crated and licensed for export.

Q. Are there Internet facilities in Vietnam?
A. Yes, plenty in cities and large towns, but not in rural areas. Most large hotels have internet access, and Internet cafes are commonplace and cheap.

Q. The artist you took me to was wonderful. I want to give him a gift. Any ideas?
A. This is a common query. Rather than make general suggestions, we will try to suggest something that will be really appreciated, and purchase it on your behalf, if necessary.

Q. I am from the United States. Will I face any hostility because of the war?
A. You will be surprised by the warmth of your reception. We Vietnamese live in the present and the future – the war is history. We warmly welcome people from all countries and races.

Q. What is the attitude towards drugs in Vietnam?
A. The law is strict in Vietnam. The use of illegal narcotics is strictly forbidden, and dealers and persons caught trafficking, whether Vietnamese or foreigner, face excecution. Don`t risk it under any circumstances!

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